Nicolás Calvache
Software Engineer
AI & Cloud Computing
Enthusiast of technology and innovation, with experience in the development of innovative and scalable solutions. My focus is on creating modern user interfaces and implementing technological solutions that improve user experience and operational efficiency of business processes.
Professional History
Software Engineer
Currently, I help design and develop end-to-end modules for the Rovozia product (Customer service, appointment management, and call management).
With the design and implementation of data pipelines using BigQuery and Firebase, I facilitate the creation of audit reports and real-time performance dashboards.
I act as the main technical contact point with clients, managing requirements and ensuring alignment with business needs.
Freelancer
Developed a MVP as a proof of concept for the mobile application using React Native and TypeScript, implementing a robust and scalable state management with Redux.
Designed the cloud architecture in Google Cloud Platform (GCP), optimizing the infrastructure to reduce initial operational costs without compromising the scalability of the startup.
Software Engineer Intern
Designed complex conversational flows for virtual phone agents using Dialogflow and NLP techniques, improving automation in customer service.
Collaborated in the integration of these agents with telephony systems, ensuring a smooth and natural user experience.
Co-lead Developer
Co-led an agile team of 6 developers, coordinating task assignments and supervising code quality.
Developed academic plugins and modules for the LMS ecosystem, using PHP, Mustache, and JavaScript.
Acted as a bridge between the technical team and academic departments to define and prioritize new features.
Web Developer Intern
Developed and maintained RESTful APIs for integration with the Moodle platform, ensuring connectivity of educational services.
Implemented dynamic web interfaces with HTML5, CSS, and JavaScript, optimizing the usability of internal tools of the foundation.
Participated in 2 European projects.
Education
Introduction to LangGraph
Software Engineering
Graduated in Software Engineering with 5 honors.
Google Cloud Computing Foundations: Cloud Computing Fundamentals
Customer Experiences with Contact Center AI - Dialogflow CX
Customer Experiences with Contact Center AI - Dialogflow ES
IELTS
Certified in English with a C1 level